Shipping & Returns

Shipping

Although our webstore is open 24/7, we only ship Monday - Friday (excluding holidays). Regular RETAIL orders placed before 3:00PM EST, Monday - Friday, generally ship the same day. CUSTOM orders can take a little bit longer. We are shipping from metro Atlanta, Georgia 30002.

We offer shipping methods of USPS and FedEx in the USA.    For retail orders in the USA, shipping defaults to $5.00 shipping by USPS but if quicker shipping is required, FedEx options are available.   

USPS is generally shipped by the slowest method offered by our shipping software which is either 1st class or Priority Mail. Priority Mail, according to the USPS website, should be delivered in 2 or 4 business days in the USA and we are shipping from metro Atlanta, Georgia 30002. To figure shipping days, do not count the day the order is shipped.  Also assume that delivery times will be longer during peak mailing periods; holidays & end of year.

FedEx delivery times range from 1 to 6 days throughout the USA. Overnight, 2 day & 3 day deliveries get picked up by a special driver and those orders need to be placed no later than 1:00PM EST to get picked up the same day. (Remember,CUSTOM orders take a little bit longer.) We are located in metro Atlanta, Georgia so the closer you are to Atlanta, the quicker you will get your order.  To figure shipping days, do not count the day the order is shipped. Also assume that delivery times will be longer during peak mailing periods; holidays & end of year.

International Shipping

We currently do not ship internationally to individuals.  But please check out our partner, www.BottleOpenerDude.com as they do.

If you are a international business, please Create An Account through the wholesale page to start the process of setting up an account.  Once notified, we will change your account over to wholesale.  When placing an order, shipping costs are not figured and credit card information is not collected. 

Returns

If you are unhappy with anything you purchase on our website, please reach out to us. If you are an individual who purchased from our website, we offer a 30 day refund & exchange policy with proof of purchase. Please return the item to us within 30 days along with a copy of your sales order. If you are a business, please contact us to work through the details - 404/508-6008.